Airport car transfer
One-way transfer between Auckland Airport and Play Folk for up to three guests with three standard suitcases. Meet-and-greet and luggage assistance included.
NZ$135per vehicle, one wayEnquire
Guest services
We’ll take care of the details.
Arrive smoothly, settle in and make the most of your time in Auckland. Our team helps with the everyday details, from luggage and laundry to transport and local plans.
A warm welcome. Practical help.
Reception is open 24 hours, with concierge assistance and local attraction information available daily from 8 am to 8 pm. We help with room requests, directions, local transport arrangements and luggage storage before check-in or after check-out.
Daily housekeeping, fresh linen and towels, high-speed Wi-Fi, business centre computer access and fitness facilities are included in your stay. Separate paid services are listed below, with one clear price for each.
The everyday essentials
- Check-in
- From 3 pm
- Check-out
- By 11 am
- Reception & luggage
- 24 hours
- Business centre
- Daily · 6 am–10 pm
Arrive, settle in, enjoy.
Airport van transfer
One-way transfer between Auckland Airport and Play Folk for up to six guests with six standard suitcases. Meet-and-greet included.
NZ$190per vehicle, one wayEnquire
On-site parking
One parking space with entry and exit during your stay, from check-in until check-out the following day.
NZ$45per vehicle, per nightEnquire
Wash & fold
Washing, drying and folding of one bag containing up to ten standard washable clothing items. Returned the following day.
NZ$25per bagEnquire
Jacket dry-cleaning
Dry-cleaning and pressing of one jacket, returned within two business days.
NZ$28per jacketEnquire
Shirt dry-cleaning
Dry-cleaning and pressing of one shirt, returned within two business days.
NZ$15per shirtEnquire
Early arrival room access
Pre-arranged room access at 10 am on your arrival date, agreed with the hotel before arrival.
NZ$70per roomEnquire
Late departure room access
Pre-arranged use of your room until 2 pm on your departure date, agreed with the hotel before departure.
NZ$70per roomEnquire
Black-and-white printing
A4 document printing at the business centre. Single-sided, standard paper.
NZ$1per pageEnquire
Colour printing
A4 colour document printing at the business centre. Single-sided, standard paper.
NZ$2per pageEnquire
Getting here, made simple.
Our airport car carries up to three guests; the van carries up to six. Both include a meet-and-greet and assistance with standard suitcases. Share flight details with the team when arranging the journey. Local transportation assistance is included; any transport you choose to use is paid separately to its provider.
A little flexibility around your day.
Early arrival access starts at 10 am and late departure extends room use until 2 pm. These services are arranged with the hotel in advance. You are welcome to leave luggage with reception at no charge if your travel times fall outside the usual room times.
Care for the practical things.
Wash-and-fold bags are returned the following day. Dry-cleaned shirts and jackets are returned within two business days. The business centre offers computer access and A4 document printing at the listed per-page prices.
Make room for a good stay.
Choose your dates, find a room that fits and send your stay request.
Book Your Stay